SOLUTION
A company specializing in automation technology that combines deep learning and image processing technologies
A company specializing in automation technology that combines deep learning and image processing technologies
개요
Check whether your customers have trouble or not when they try to purchase paid content. Imagine that a customer wants to purchase a pay movie but can not do so because of an error. He/She will be frustrated, and in order to quell their dissatisfaction, additional cost(time and money) will be spent. By monitoring monetization features beforehand, you can prevent this situation.
Measure your service quality just like how your customers feel. Key issues that greatly hinder your customer experience, such as macro block, volume loudness variation, and freezing, can be detected and solved preemptively.
미래
The solution measures macro block, freeze, black screen, and volume loudness that are important for customer experience.
Important monetization features can be monitored 24/7 and alerts the operators.
Our solution simultaneously supports STB’s audiovisual output-based monitoring and IP-based monitoring.
QoE Monitoring | Features Monitoring | Alert |
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Audiovisual Quality
Service Quality
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